WHAT ARE THE PAYMENT OPTIONS?
We accept credit cards and PayPal for website transactions. For in-person transactions where you might find us set up in a market, cash and Zelle are also accepted in addition to credit cards and PayPal.
DO YOU SELL GIFT CARDS?
Currently, we do not offer gift cards as an option, but hope to do so in the near future!
WHAT IS YOUR RETURN POLICY?
Items intended for return must be returned in new, unused condition and packaged well for the return within 30 days of purchase. Shipping cost and packaging for returns shall be the customer’s responsibility.
​
Products shall be eligible for warranty if there is a defect in the material or workmanship within 30 days of purchase.
HOW DO I TAKE CARE OF THE ITEM I PURCHASED?
Use board conditioner on all wood products according to provided guidelines in order to prevent drying of wood, discoloration, swelling, cracking and splintering which may lead to injury. Also be sure to keep your products out of direct natural sunlight and UV exposure in order to extend the life of the product's color, whether it is a wood or stone item.
CAN I PUT MY CUTTING BOARD IN THE DISHWASHER?
Items created by Coffman Collection are not intended or designed to be placed in the dishwasher. Putting items in the dishwasher will result in the removal of their protective coating and could also result in discoloration, warping, cracking, or breaking of your item.
Excess moisture trapped under a board that is in direct contact with the countertop can lead to deterioration of glue joints or warping of the cutting board. The soft rubber feet prevent your board from slipping on the countertop. This is crucial for someone using a sharp knife to not have the board slide or slip in order to avoid serious injury.
CAN I GET A CUSTOM ENGRAVING FOR A SPECIAL DESIGN?
Yes! All of our wood products are available with full laser engraving customization options. We're very proud of the fact that we can offer quality personalized products at reasonable prices while doing our part to support our local community and our nation's economy. Message us for details!
WHAT DOES CNC STAND FOR?
CNC stands for Computerized Numerical Control. The advantage of this equipment is that it utilizes computer programming and operates within extremely close tolerances. This allows us to consistently produce accurate, highly detailed, and high quality products.